Special Category Personal DataSpecial category personal data includes personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership; genetic and biometric data (when processed to uniquely identify an individual); and data concerning health, sex life or sexual orientation.
We do not anticipate that we will collect any such data. However, if we do process special category personal data, we will also ensure we are permitted to do so under data protection laws, for example only where:
- we have your explicit consent;
- the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent; or
- the processing is necessary to establish, exercise or defend legal claims.
MarketingYou may receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
We may use your personal data to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.
We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you marketing information. However, where consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:- contacting us at privacy@morego.info;
- using the ‘unsubscribe’ link in emails; or
- updating your marketing preferences on our website at https://builder.morego.travel/.
We may ask you to confirm or update your marketing preferences if you ask us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes.
We only collect location data if you grant us access to your location.
Change of purposeWe will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Who we share your personal data withWe routinely share personal data with:
- our third-party partners in order to deliver our services to them, with your consent (where necessary);
- our distributors and collaborative partners;
- third parties we use to help deliver our products and services to you, e.g. payment service providers, database/cloud servers;
- other third parties we use to help us run our business, e.g. marketing agencies or website hosts;
- third parties approved by you, e.g. social media sites you choose to link your account to;
- our insurers and brokers;
- our bank.
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.
We may also need to:
- share personal data with external auditors to ensure compliance with legal and regulatory requirements;
- disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations;
- share some personal data with other parties, such as potential buyers of some or all of our business or during a restructuring—usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligations.
We do not share your location data with third parties.
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below). We can send you a list of our third party processors.
How long your personal data will be keptWe will keep your personal data while you have an account with us or we are providing services to you. Thereafter, we will keep your personal data for as long as is necessary:
- to respond to any questions, complaints or claims made by you or on your behalf;
- to notify you of any health or safety risk in relation to any of the products that have been delivered to you;
- to show that we treated you fairly;
- to keep records required by law.
We will not keep your personal data for longer than necessary. Different retention periods apply for different types of personal data. When it is no longer necessary to keep your personal data, we will delete or anonymise it.
Third-party linksThis website may include links to third-party websites, plug-ins, applications, or other technologies. Clicking on those links or enabling those connections via selecting a third-party service may allow third parties to collect or share data about you.
After purchasing our services and products, if you want, you may select to book travel or other services from our third-party supplier partners via our website. In such a case, you will see the name of the supplier who provides the supplemental services to you directly, and their terms and conditions and privacy policies will apply to your interactions with them. We do not control these third-party service providers or their websites, and we are not responsible for their collection and use of your personal data or privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Third-Party IntegrationsOur products and services may integrate with, or contain links to other platforms, applications, websites or services, including those operated by our third-party business partners (each, an “Integrated Service”). Integrated Services may be subject to additional privacy policies that may be presented in connection with their use, and by using an Integrated Service, you agree to the applicable privacy policies.
These additional privacy policies may include the:
Although we or our related entities may operate some Integrated Services, others are not owned or controlled by us (each, a “Third-Party Service”). We have no control over and, to the fullest extent permitted by applicable law, assume no responsibility for, the content, privacy policies, or practices of any Third-Party Service. By using these Third-Party Services, you waive any and all liability of us arising from such use, or from the content of any Third-Party Service. When using a Third-Party Service, you should be aware of when you leave our products and services and read the terms and conditions and privacy policy of each Third-Party Service that you visit. We may use data from third-party sources to provide services. This data and other information may not always be accurate or available. We are not responsible for any data provided by third parties or your reliance thereof.
YOUR RIGHTSYou have the following rights in relation to your personal data, which you can exercise at any time: